Account and Data Deletion

Version: deletion-v1 · Effective: 10 September 2026

This page explains how to delete your AGA account and what happens to your data when you do. It applies to the AGA website at myaga.org and to the AGA mobile application for Android and iOS, both operated by The N-Gine, Suite 4, Level 6, Victoria House, 29–31 High Street, St. Peter Port, GY1 2JX, Guernsey.

Delete your account from inside AGA

  1. Sign in at myaga.org, or open the AGA mobile app.
  2. Go to Profile → Account.
  3. Choose Delete account.
  4. Confirm by typing the email address on the account.

That is the whole process. No email exchange and no approval by us is required.

Request deletion without signing in

If you cannot sign in — you have lost access to the email address, or you have already removed the app — write to contact@myaga.org from any address you can use, and tell us the email address the account was registered with.

We may need to confirm that the account is yours before erasing it, because otherwise anyone could delete anyone else's account. We answer within 30 days.

What happens next

Immediately. The account is deactivated. It stops appearing in discovery and public listings, no further activity is possible under it, and it is scheduled for erasure.

For 30 days. The account is held in a recovery window. Signing in with a verified sign-in during this period restores it, exactly as it was. This exists so that a deletion made in a bad moment is not irreversible.

After 30 days. Erasure completes automatically. No administrator has to approve it.

What is deleted

What is kept, and why

One thing that can delay erasure

If your account has an in-flight treasury transfer — one that has been queued, signed, or broadcast but not yet settled — final erasure waits until that transfer reconciles. This prevents a half-finished financial operation being orphaned. It resolves on its own, and the reason is shown to you.

Deleting less than everything

You do not have to delete your whole account to remove data:

Contact

The N-Gine
Suite 4, Level 6, Victoria House
29–31 High Street, St. Peter Port
GY1 2JX, Guernsey

contact@myaga.org

Related: Privacy Policy · Terms and Conditions · Trust Center